The JumpCloud User Portal is a private website providing a personalized entry point where employment tools, personal information, and other services can be accessed 24/7. If your company has integrated any of your employee benefit apps with JumpCloud, you can also access some, or all of your JumpCloud managed resources.
Logging into the User Portal
To log in using a password
- Using a supported Web browser, log into the Jumpcloud User Portal.
Tip: If you're viewing the Administrator Portal Login, click the User Portal Login link in the top left of the page.
- Enter your company email address and click Continue.
- On the next screen, enter your password and click Login.
What do I do if I’m prompted to set up Multi-factor Authentication?
Your IT admin may have required you to set up Multi-factor Authentication (MFA) for your account. See Set Up Authenticator App for Your User Account.
After you set up MFA for your account, you’ll enter your TOTP token after you enter your email address and password when you log into your User Portal.